Randstad IT Operations Technician III in Wake Forest, North Carolina
IT Operations Technician III
location:Wake Forest, NC
salary:$29 - $32 per hour
date posted:Monday, March 12, 2018
Randstad Technologies is seeking an IT Operations Technician who will act as technical leader for the network operations center team and as a SME (Subject Matter Expert) on network and customer related issues
Bachelor's Degree in Information Technology, Communications Networking or related field.
Strong customer service orientation.
Experience with Cisco, ADTRAN, Meraki, or Juniper devices.
Vendor certifications (Cisco CCNA, CCNP, Meraki, Juniper, etc.)
Experience in Data Troubleshooting as a SME (Subject Matter Expert).
Advanced knowledge of SolarWinds.
Experience with use of Microsoft Office Excel & Word.
ITIL 2011 certification