Randstad IT Operations Technician III in Wake Forest, North Carolina

IT Operations Technician III

job details:

  • location:Wake Forest, NC

  • salary:$29 - $32 per hour

  • date posted:Monday, March 12, 2018

  • job type:Contract

  • industry:Information Technology

  • reference:607490

job description

Randstad Technologies is seeking an IT Operations Technician who will act as technical leader for the network operations center team and as a SME (Subject Matter Expert) on network and customer related issues

Preferred Qualifications:

  • Bachelor's Degree in Information Technology, Communications Networking or related field.

  • Strong customer service orientation.

  • Experience with Cisco, ADTRAN, Meraki, or Juniper devices.

  • Vendor certifications (Cisco CCNA, CCNP, Meraki, Juniper, etc.)

  • Experience in Data Troubleshooting as a SME (Subject Matter Expert).

  • Advanced knowledge of SolarWinds.

  • Experience with use of Microsoft Office Excel & Word.

  • ITIL 2011 certification