Randstad Experienced Call Center Representative in Tampa, Florida

Experienced Call Center Representative

job details:

  • location:Tampa, FL

  • salary:$16 - $17 per hour

  • date posted:Monday, April 16, 2018

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_634346

  • questions:christina.schmidt@randstadusa.com813-286-9194

job description

The Call Center Specialist will be responsible to receive and input information regarding accidents, incident, spill, contamination, workers comp claim into the claims system. When responding to accidents or incidents, the Call Center Specialist will be responsible for determining if a driver qualifies for a DOT vs Non-DOT drug and alcohol testing; making all customer and state notifications if applicable; and send out emails with complete loss reports to appropriate terminals and distribution list. In addition this role will handle breakdowns, fuel card issues, electronic logs, inquiries, trailer tracking, and follow-up on invoices when comchecks or express checks are issued.

Ideal candidate must be able to work evenings, weekends, and holidays. The work hours for this position are weeknights 5:00pm-12:00am, then every other weekend, Saturday or Sunday 8:00am to 8:00pm

Working hours: Monday-Friday 5pm-12am and Saturday 8am-8pm

Skills:

-2 years Call Center Experience

-Dispatching Experience helpful

-Computer Skills

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.