Randstad Bilingual Call Center Representative in Saint Petersburg, Florida

Bilingual Call Center Representative

job details:

  • location:Saint Petersburg, FL

  • salary:$14.50 per hour

  • date posted:Wednesday, June 13, 2018

  • experience:Entry Level

  • job type:Temporary

  • industry:Agriculture, Forestry, Fishing, and Hunting

  • reference:S_653306

job description

Bilingual Call Center Representative

Duration: 7/23/18-11/23/18 (with the possibility of extension)

Hours: 9:30am to 6:00pm - Ideal candidate would have flexibility into the evening and weekend hours, as well. Will not be mandatory, but very valuable

Pay: $14.50

Responsibilities:

--Document per protocol and communicate pertinent information to designated person and/ or persons.

--Meet or exceed member engagement goals on a consistent basis.

--Participate in the promotion of the multi-disciplinary healthcare team.

--Work collaboratively with other members of the clinical leadership team.

--Relate to a production environment and understand process flows.

--Maintain and improve quality results by adhering to standards and guidelines; recommending improvements as identified.

--Must meet all compliance and privacy requirements set forth for proper member engagement.

Working hours: 9:30 AM - 6:00 PM

Skills:

--High School Diploma or equivalent

--Six months of recent relevant experience in a high production call center environment

--Intermediate computer skills and knowledge of Microsoft Word and Excel

--Able to use a variety of electronic information processing tools and multiple software programs

--Professional, interactive written and verbal communication skills

--High level of detail and organization skills

--High level of knowledge retention

--Able to multi-task without losing sight of accuracy & quality

--Able to establish priorities, work independently and proceed with objectives without direct supervision

--Able to thrive in a fast paced environment

--Able to work a full time (40 hours) and flexible work schedule as early as 9:30am as late as 8:00pm to include some evenings and weekends

Qualifications:

Please send resume to janelle.forystek@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.