Randstad Customer Service Representative (Healthcare) in Roseville, California

Customer Service Representative (Healthcare)

job details:

  • location:Roseville, CA

  • salary:$16 per hour

  • date posted:Thursday, October 11, 2018

  • experience:Entry Level

  • job type:Temporary

  • reference:S_693604

job description

Customer Service Representative (Healthcare)

Randstad Non-Clinical Healthcare is seeking outstanding Healthcare Customer Service Representative! You will be working for a well-known client of ours and will be the first point of contact for incoming customer inquiries and service requests.

Responsibilities:

-6 weeks of training

-Acts as first point of contact for incoming customer inquiries and service requests received in the Shared Services Contact Center through email, phone, and web portal channels.

-Inbound and Outbound calls, to include making payment plans with customers

-Viewing 4 different systems simultaneously ability to multi-task and work with multiple monitors

Working hours: 7:00 AM - 5:30 PM

Skills:

-Experience working in a healthcare setting

Nice to have skills:

-Bilingual- Spanish - a plus but successful candidate need not be bilingual

-Working in a service delivery environment

Education:

High School

Experience:

Entry Level

Qualifications:

-High School Diploma (Diploma or GED)

Able to work shift options below:

30 hours per week: 6 hours per day, 5 days per week

Variable 6 hr shift: Monday through Friday, between the hours of 7:00 am and 5:30 pm

-6 months or more working in a call center or customer service experience

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.