Randstad Customer Service Representative in Pittsburgh, Pennsylvania

Customer Service Representative

job details:

  • location:Pittsburgh, PA

  • salary:$15 per hour

  • date posted:Monday, April 23, 2018

  • job type:Temporary

  • industry:Administrative and Support Services

  • reference:S_636996

job description

We currently have an opportunity for a large healthcare services provider located in Pittsburgh, PA This is a rapidly growing industry and they urgently need a qualified customer service representatives to help the business continue to grow! This position is an opportunity for you learn and establish yourself in a fast paced, high volume, growth environment. Please take a look at the qualifications below and if interested please contact me immediately at Hailey.chelton@randstadusa.com

will work closely with providers to process prior authorization (PA), and drug benefit exception requests on behalf of the client and in accordance with Medicare Part DCMS Regulations. -Responsible for

research and correction of any issues found in the overall process.Phone assistance is required to initiate and/or resolve coverage requests. Escalate issues to Coverage Determinations and Appeals clinical pharmacists and management team as needed.


Pay: $15 per hour

Hours: Candidates able to adapt to schedule flexibility will be the best fit. 8 hr shift, Must have availability from 7am to 10pm

M-F & work rotating weekends Sat & Sun7-5:30pm

Highschool Diploma/ GED Required

2+ years of call center experience

Knowledge of medical terminology

Healthcare experience

AS or BS in Business or related field

Data entry experience

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.