Randstad Customer Service Agent - Fluent Cantonese in New York, New York

Customer Service Agent - Fluent Cantonese

job details:

  • location:New York, NY

  • salary:$17 per hour

  • date posted:Friday, September 7, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Health Care and Social Assistance

  • reference:S_681348

  • questions:colleen.sica@randstadusa.com212-687-8605

job description

Customer Service Agent - Fluent Cantonese

We are interviewing for a customer service position in downtown Manhattan. Qualified candidates must be fluent in Cantonese. This opportunity is with a large company in Manhattan and we are hiring friendly, customer service oriented candidates for this full time position.

Responsibilities:

Working with the facility case manager to resolve patient issues concerning schedule changes, routing suggestions, provider changes, etc.

Coordinate with facility social workers to get updated lists of patient addresses.

Compare provider trip logs with prescheduled trip confirmations received from facilities

Interact with social security professionals regarding patient trips via email or fax

Working hours: 8:00 AM - 6:00 PM

Skills:

Must be fluent in Mandarin / Cantonese

Hours are flexible shifts between 8am-8pm, Monday - Saturday

Qualifications:

Must be able to type 35 WPM

1-2 years of experience in a call center environment required.

HS Diploma required

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.