Randstad Call Center Representative in New York, New York

Call Center Representative

job details:

  • location:New York, NY

  • salary:$17 per hour

  • date posted:Friday, September 7, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_681232

  • questions:alejandra.perezguridi@randstadusa.com212-687-8605

job description

Call Center Representative

Do you have customer service experience and would like to join a large Medical organization? Then this is the perfect opportunity for you! A large government-funded company in Manhattan is looking for a bilingual English and Cantonese representative to join their team! This is a temp to permanent position with full-time 8 hrs/day schedule and paying $17/hr.

Responsibilities:

-Respond and resolve callers' inquires and needs

-Facilitate caller's requests via mail, email or fax

-Escalate calls or issues to the Call Center Lead for resolution, if need be

-Attend meetings and training as needed

-Perform other duties as assigned by management

Working hours: 8:00 AM - 5:00 PM

Skills:

-Great customer service experience

-Attention to detail

-Ability to follow instructions

-Great communication skills both written and oral

Qualifications:

-High School diploma or GED equivalent required

-Fluent in Cantonese and English

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.