Randstad Branch Administrator in Milwaukee, Wisconsin
The Branch Administrator onboards all new talent (W2 and Third Party Vendors) and ensures that all required internal paperwork, client specific paperwork, and pre-employment screenings are complete and compliant prior to the start of talent’s assignment. The BA will ensure compliance with all HR policies, E-Verify and employee file retention. The BA is responsible for confirming that all talents’ timecards are submitted, approved and received by central payroll for processing each week. The BA will be asked to review new client agreements to determine customer setup needs and make changes to existing customer’s setup when necessary. The BA will also provide administrative support to the Chicago office.
Adapts quickly to frequently changing processes, guidelines and requirements
Must be a “Quick study" when learning new systems, skills and concepts
Proficient with Microsoft Office tools including Word, Excel and PowerPoint
Proficient using Google mail, calendaring and shared drives
Ability to think and respond quickly and effectively under pressure
Strong customer focus and customer service skills
Excellent communication and organizational skills
Possess strong interpersonal skills and ability to analyze, explain, and draw logical conclusions
Experience describing and documenting specific requirements
Must be detail oriented with a concern for quality expressed by continually initiating process improvements
Manage the onboarding process from to start to finish for new talent. (Onboard, Hire, E-Verify)
Communicate effectively with recruiters and account managers to ensure new hire paperwork and screenings are completed and talent are cleared and ready to hire prior to their start date.
Ensure compliance with E-Verify for each W2 contractor hired.
Create orders and assignments for all talent
Gather paperwork for new vendors and submit to corporate compliance for setup
Serve as talent’s dedicated contact for all payroll or timekeeping questions and issues.
Confirm that Corp Payroll receives and enters approved time for all talent that worked the previous week, by Tuesday close of business each week.
Update producers on status of time collection repeatedly, and make them aware when their talent is missing time or if their talent’s time missing the Tuesday COB cutoff.
If talent’s time is received after Tuesday COB cutoff, ensure that the talent still get their approved time entered and approved so that they receive a paycheck and so that billing can be processed.
Maintain and update: weekly payroll Google doc, Client Specific Requirements, Logins for VMS sites and drug/background vendors.
Run and Review time entry audit report, payroll register, invoice register, third party vendor payment reports and spread reports to ensure accuracy. Research and resolve any issues discovered.
Help producers with spread report questions
Process Pay and Bill Adjustments and notify producers tied to the activity, if the adjustment will result in an impact to their spread.
Update Assignments: Including time approver, pay and bill rates, extensions, and commission, as needed
Close assignments and terminate talent’s employment once their contract ends
Serve as main point of contact to respond to Equifax on unemployment claim inquiries.
Process and track permanent placement billing
Process emergency pay cards for W2 talent as needed
Act as backup for BA’s in other UMR offices as needed.
Administrative support for Managing Director of Chicago office
Research and respond promptly to inquiries from centralized payroll and billing departments
Attend Bi-Weekly BA call
Review Accounts Receivable/Aging reports bi-weekly and coordinate with central collections team when an issue is identified (i.e.: short payments; over payments, extremely delinquent accounts, etc…)
Review new client agreements to determine customer setup requirements.
Submit new customer setup requests and make changes to existing customer setup as needed
Reconcile AMEX pcard purchases and upload receipts monthly
Book travel arrangements for talent and internal associates as needed
Other office support, including: AP, expense reports, gift card purchases through procurement, order office supplies, file paperwork as per retention policy, order promotional products, etc…
Serve as a liaison between field operations and corporate office when needed. Also help communicate updates to Talent when needed.
Assist management and sales team members as needed/requested with special projects and company events, if time permits
Get to know us and find out " What More Could You Do at https://vimeo.com/user14398035/review/78249279/e899d16cab " at Randstad
Equal Opportunity Employer: Minorities/Women/Veterans/Disabled
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.