Randstad Customer Service Intermediate level in Mesa, Arizona

Customer Service Intermediate level

job details:

  • location:Mesa, AZ

  • salary:$15 - $16 per hour

  • date posted:Friday, September 7, 2018

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Finance and Insurance

  • reference:S_681844

  • questions:Madelaine.cerda@randstadusa.com602-274-0224

job description

Customer Service Intermediate level

Randstad Staffing is working with a 3rd party insurance company in Mesa to fill a customer service specialist position. This is a great Temp-To- Hire opportunity.

This position requires a fast paced individual with multitasking skills who will be responsible for the following performance objectives:

-Deliver a world class experience through knowledge, building rapport, providing assistance and

education to our participants

-Great leadership teams that value their employees

Responsibilities:

-Acts as the first resource for customer questions and requests.

-Demonstrates a high degree of empathy, compassion and professionalism.

-De-escalates difficult client situations.

-Collaborates with other client service professionals.

-Utilizes strong written and verbal communication skills.

Working hours: 8:00 AM - 7:00 PM

Skills:

-Ability to absorb and apply training in multiple functions; flexibility to be shifted from one function to another based on business needs.

-Ability to navigate multiple software applications

-High proficiency typing skills and computer comprehension

Qualifications:

-High school Diploma

-Associate's or Bachelor's degree preferred but not required

-2-3 years or more of Customer Service experience

-Offer contingent upon successful completion of background and drug screening process

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.