Randstad Customer Service Representative in Long Island City, New York

Customer Service Representative

job details:

  • location:Long Island City, NY

  • salary:$18.57 per hour

  • date posted:Monday, July 9, 2018

  • experience:Entry Level

  • job type:Permanent

  • industry:Other Services (Except Public Administration)

  • reference:S_660581

job description

Customer Service Representative

For immediate consideration please send your resume to Jasmine.King@randstadusa.com

Pay: $18.57

Looking for a motivated and organized Community Associate to join our growing Express Drive team. In this role, you will help drive our local Express Drive operations, including driver on-boarding and providing customer support. You will be the face of LYFT to new and existing drivers who are looking to participate in the vehicle access programs - short-term rentals that become discounted to the driver if they complete a certain number of rides. If you have a great sense of humor, enjoy working with people, want to work in a fast-paced and collaborative workplace, and if the thought of helping continue to build this incredible ride-sharing movement in NY (and across the U.S.) sounds exciting, we would love to meet you!

Responsibilities:

-Guide drivers through the rental onboarding process

-Work closely with peers and third parties to organize onboarding events for Lyft Drivers

-Educate Drivers one on one and in groups

-Support Drivers with your knowledge of both NYC and the business platform

Working hours: 8:00 AM - 8:00 PM

Skills:

-Connection with the broader driver and local community

-2+ years of retail/Customer Service experience dealing with complaints, unhappy customers, irate service, etc.

Qualifications:

-Bachelors degree preferred but not required

-Spanish proficiency preferred

-Retail, customer service, or vehicle rental experience

-Strong computer skills, proficient with Google Suite

For immediate consideration please send your resume to Jasmine.King@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.