Randstad Medical Customer Service in Fort Mill, South Carolina

Medical Customer Service

job details:

  • location:Fort Mill, SC

  • salary:$14 - $16 per hour

  • date posted:Thursday, October 11, 2018

  • experience:Experienced

  • job type:Temporary

  • reference:S_693543

  • questions:evan.beesley@randstadusa.com704-552-3503

job description

Medical Customer Service

We are looking for medical customer service professionals to join a Fortune 500 company located in Fort Mill. This position will be paying $14-$16/hour and you will be working in a call-center environment. Youwill be tasked with ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.

Responsibilities:

  • Manage large amounts of incoming calls.

  • Identify and assess customers' needs to achieve satisfaction.

  • Build relationships and trust with customer accounts through open and interactive communication.

  • Handle customer complaints and provide appropriate solutions.

  • Follow communication procedures, guidelines, and policies.

Working hours: 8:00 AM - 6:00 PM

Skills:

  • Excellent phone presence with the ability to actively listen.

  • Excellent communication skills, both verbal and written.

  • Ability to multi-task, prioritize, and manage time effectively.

Education:

High School

Experience:

Experienced

Qualifications:

  • Proven customer support experience or experience as a client service representative.

  • Customer orientation and ability to adapt/respond to different types of characters.

  • High school degree.

Please apply directly to this posting if you meet the qualifications above and are available for immediate work.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.