Randstad Systems Admin in Elk Grove Village, Illinois

Systems Admin

job details:

  • location:Elk Grove Village, IL

  • date posted:Monday, March 12, 2018

  • job type:Contract

  • industry:Information Technology

  • reference:607505

job description

Title: Systems Engineer

Duration: 2+Months

Location: Elk Grove Village,Illinois


  • This Support Engineer position in IT Command Center's Critical Platform Support (CPS) team requires on-site shift work providing 7x24 operational support for critical distributed systems in Unix/Linux, Windows, Virtual (VMWare, HyperV) and Middleware environments.

  • Responsible for monitoring system performance and restoration of services.

  • Familiarity with standard concepts, practices and procedures within IT Operational Support.

  • Relies on experience and judgment to plan for shift workload and participate in planned change activities as well as incident follow-ups.Creatively managing multiple alerts and incidents to ensure high impacting scenarios are prioritized appropriately and addressed quickly to reduce system impact.


  • Day to day System Administration and monitoring for Windows and UNIX/Linux (HPUX, AIX, Solaris, Linux) environments.

  • Understanding of various Microsoft tools is a plus.

  • Additional monitoring and support required for critical processes in Application, Middleware, Database, Storage and Backup areas.

  • Troubleshooting and familiarity with various Middleware components (Messaging technology, Weblogic, Websphere, TomCat, DataPower) is essential.

  • Strong knowledge of Enterprise Monitoring Tools such as HP Openview, SiteScope, SCOM, AppDynamics and Big Panda is critical.

  • Familiarity with Ticketing System (ServiceNow) is a plus.

  • Responding to alerts from the enterprise monitoring tools, automation and escalation from IT Service Desk.


  • Strong working knowledge of ITIL Service Management is required.

  • Be able to follow Change, Incident and Problem Management activities.

  • Solid verbal and written communication with other technical teams and the business.

  • Able to work well with Application support, Network Operations, Middleware, Database and Dev Ops Support teams (on-shore & off-shore) and respond to user reported issues.

  • Maintain and manage server hardware and software to ensure stability and availability 24X7X365.

  • Ensure enterprise standards and security are maintained and enforced on hardware and software.

  • Provide knowledge and troubleshooting expertise during incidents and problem management follow-up.

  • Minimum 3-5 years of Systems Administration experience in Windows server environment required.

  • Additionally, 3-5 years of Systems Administration experience in UNIX/Linux server environment is also required.

  • 1-2 years of experience in an operational support role is essential.

  • Strong knowledge of ITSM Service Management best practices and strong written and communication skills is a must.

  • Ability to independently solve system problems and be self-directed, having attention to details and the ability to capture, organize and analyze information.

  • Excellent knowledge of distributed computing technologies in the UNIX/Linux and Windows space is must.

  • Be able to analyze systems issues and assess impact.

  • Ensure timely communication and escalation for unresolved issues.

  • Be able to work well in a team environment.

  • This is an onsite position requiring shift work (midnight shift 11pm - 7:30am)