Randstad Customer Service Representative in Cleveland, Tennessee

Customer Service Representative

job details:

  • location:Cleveland, TN

  • salary:$11 per hour

  • date posted:Friday, September 7, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:S_681786

  • questions:melissa.cantrell@randstadusa.com423-559-3650

job description

Customer Service Representative

Are you looking to take a step up from your current customer service position and work for an Award Winning Call Center with ample growth opportunities? We are seeking Care Experts who are passionate about helping our consumers and who enjoy working in an eXperience center that ranks some of the top scores in engagement among the industry. This dynamic person will answer consumer questions regarding appliances, primarily via phone. While Customer Service is our primary function, we have unique sales opportunities for most calls where your ability to sell will earn you commission based bonuses on top of your hourly rate. High performers earn the opportunity to receive pay increases after three months. This position is full-time (40 hours per week). This is a temp to hire position. Use your customer service skills to join an Award Winning Company today.

Monday - Friday 8:00 am - 8:00 pm Saturday 8:00 am - 4:30 pm (you will have a 40 hour work schedule during these hours).

Responsibilities:

Answer inbound calls, emails and chat. Schedule service, minor trouble shooting, and offer extended warranties all while maintaining a valued customer relationship.

Working hours: 8:00 AM - 8:00 PM

Skills:

  • One year customer service experience

  • Call center experience a plus

  • High School Diploma or GED

  • Excellent verbal and written communication

  • Intermediate computer skills and Windows experience

  • Keyboard proficiency (35 wpm)

  • Problem solving ability

Qualifications:

Apply Now!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.