Randstad Account Specialist III - Bose in Westborough, Massachusetts

Account Specialist III - Bose


Westborough, MA

Date Posted:

Wednesday, October 12, 2016

Job Type:


Reference #:






Randstad USA Administration

DescriptionThe account services team manages all of the order to cash process for our re-sellers and distributors in the Americas. It is a fast paced challenging environment, which requires excellent attention to detail and communication skills. Our goal is to provide our customers and the organizations we support with the highest level of service possible, while maintaining efficiency. A high level of collaboration is expected from our team members as we provide assistance and support to many organizations within Bose Corporation.


Responsible for managing Vendor Violation chargebacks for large re-sellers. Review vendor violations, determine validity and dispute if unwarranted. Troubleshoot order, EDI, and shipment defects. Work with internal resources to resolve recurring issues. Report on Vendor Violation trends and chargeback recovery rates.


- Gather Vendor Violation Chargebacks from Re-seller Sites

- Determine validity and root cause of violation

- Dispute unwarranted chargebacks in re-seller sites

- Report on Vendor Violation Chargebacks

- Identify root cause of violations and recommend corrective action

- Weekly reporting

Working hours: Monday - Friday 8:30AM to 5:30PM


Skills / Competencies:

--Attention to detail

--Critical thinking

--Effective communication


--Bachelors in Business, Supply Chain, Finance or equivalent experience

--Minimum of 3 years of experience in Customer Supply Chain or Accounts Receivables

--Strong knowledge of Excel

--Knowledge of SAP preferred

Please note this is a 6+ month contract position. All interested candidates should be open to long term extension or full time opportunities.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.