Randstad Operations Clerk in Webster, New York
US$ 12 per hour
Monday, October 3, 2016
Temp to Perm
Randstad USA Administration
DescriptionRandstad Staffing is currently in need of an Operations Clerk in Webster, NY! Candidates must have a solid customer service background and a strong background in Microsoft Excel as there is some weekly/monthly reporting required. Must have previous experience in a clerical role. This is a temp to hire opportunity for a well known company throughout the country, great way to get your foot in the door! Hours are 10am-7pm M-Th and 9am-6pm on Fridays, pay starts at $12/hr.
The position responsibilities include but are not limited to -
- Organizing, filing, and general clerical work
- Field all inbound operations center emails
- Field all inbound call center calls
- Process all orders for pick up requests
- Routing and schedule all carriers for pick up requests
- Handle all issue reports from start to finish, issue resolution with carrier local terminal management team.
- Tracking and tracing for customers
- Provide Letter's Of Authority on reconsignments, returns, extra accessorial's as requested
- Provide Proof Of Deliveries for customers
- Provide rate quotes for customers
- Delivery intervention and expediting when necessary
- Updating, keeping current all logs and reports associated with the day-to-day activities
- Carrier claims administration
- Updating various daily/weekly/monthly reports
Working hours: M-F 9:30am - 6pm
- Strong written, organizational, and verbal communication skills
- Moderate to Strong computer skills are a must
- Ability to multitask and work in a fast paced environment
- Ability to answer a multi-line phone
- Ability to make quick, reliable decisions that represent both the customer and Ryder
- Must be a self-starter and able to prioritize to successfully complete tasks, both long-term and short term.
- Will interact well with customers, both internal and external.
- Must have the ability to work with all levels in the organization.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.