Randstad Social Media Customer Service in Warwick, Rhode Island

Social Media Customer Service

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job details:

  • location:Warwick, RI

  • salary:$14.17 per hour

  • date posted:Thursday, July 27, 2017

  • job type:Temporary

  • reference:S_552895

  • questions:Kaye-Ann.Jones@randstadusa.com7777777777

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description

* TO APPLY PLEASE EMAIL : kaye-ann.jones@randstadusa.com*

Job Description

Will respond to social media messages about auto & home insurance dissatisfaction with legally approved direct messages via a chat platform.

Social media platforms (one or multiple): It will be across multiple platforms, but they will flood into one system. That one system is where they will respond to all messages.

Steps consultant will take when responding to dissatisfied customers via social media: They will use legally approved verbiage where we want the customer to call our sales department.

Responding to social media messages is the prime function of the role. No other duties or responsibilities.

Working hours: 8:00 am -5:30 pm

Skills:

SKILLS:

Previous Customer Service a plus

High School Diploma/GED

Dependable, hardworking

Great computer skills and good written/verbal communication skills.

Sales experience a plus.

Pay: $14.17/HR

* TO APPLY PLEASE EMAIL : kaye-ann.jones@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.