Randstad Inbound Sales - BASE + BONUSES - FULL BENEFITS in Tempe, Arizona
Inbound Sales - BASE + BONUSES - FULL BENEFITS
US$ 15 - US$ 18 per hour
Wednesday, September 28, 2016
Randstad USA Administration
DescriptionThe largest integrated energy company in North America, today, is now looking for top Sales talent to help introduce new smart home technologies and services to their existing 6+ million customers (and growing!!)
The ideal candidate is an effective communicator; someone who is able to stimulate, motivate and engage customers while being aware of and responsive to their needs and concerns. The ideal candidate would thrive in a high performance sales culture.
This person must be friendly, professional and genuinely interested in the needs of customers while maintaining a positive and proactive approach to the position's established guidelines and goals. A persuasive, teaching style of communication is required to communicate effectively with your customers and peers. Since the nature of the phone calls are time-sensitive, the work must be done in a timely manner while maintaining a high level of accuracy and customer service.
Working hours: M-S 4am-9pm
Engage in an Inbound call environment from current internal and external customers nationwide (70% of the day)
Take care of your own admin/clerical duties (10% of the day)
Follow up with customers with outstanding questions/concerns (20% of the day)
Become familiar with the business and specifically understand the values proposition for each product offered.
Build and maintain relationships with current and prospective customers
Communicate with our customers addressing their needs and concerns to: Engage Interest, Motivate Change, and Stimulate Action.
Maintain a proactive approach to your guidelines and goals.
Respond to all customer inquiries in a timely manner, providing accurate information and creating a positive customer experience.
Identify needs to sell, cross-sell, and renew products and services.
Maintain an acceptable volume of sales per week and month; and a high percentage of good sales.
Schedule service appointments with customers
Set up accounts/contracts with new customers
Provide resolution to customer concerns
Route customer calls accordingly based on customer needs
Establish rapport with new and existing customers
If this opportunity sounds like something you would be interested in learning more about, please apply and send resume to firstname.lastname@example.org with "Inbound Sales" in the subject line.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.