Randstad Call Center Rep in Southfield, Michigan

Call Center Rep

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job details:

  • location:Southfield, MI

  • salary:$13.37 per hour

  • date posted:Thursday, July 27, 2017

  • job type:Temporary

  • reference:S_552686

  • questions:bill.kroening@randstadusa.com954/308-1027

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To Apply: Send resumes to bill.kroening@randstadusa.com

Job Description:

  • Provide service and information to customers regarding clients products (specifically Statement of Health), including explaining status of requests

  • Provide service to customers who submit a Statement of Health through the client by responding to requests via telephone regarding application process.

  • Research and respond to requests and discuss options regarding various aspects of the application (status of application, questions on how to complete form, etc)

Working hours: 8am-6pm 8 hours in this time block


Required Experience:

-Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of company products

-Excellent oral & written communication skills

-Excellent listening skills and ability to articulate ideas

-Superior telephone etiquette and Customer Service

-Ability to understand and respond clearly to customers in a dynamic, fast-paced environment while promoting a quality image

-PC Knowledge required - data entry skills

-Must be able to work at any time between the hours of 8:00 AM and 6:00 PM.

-Ability to work overtime as needed

-High School Diploma

To Apply: Send resumes to bill.kroening@randstadusa.com

Applicants may be subject to Criminal Background Check and Drug Screen*

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.