Randstad Retirement Plan Inbound Call Center Representative in Scottsdale, Arizona

Retirement Plan Inbound Call Center Representative

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job details:

  • location:Scottsdale, AZ

  • salary:$15 - $15.50 per hour

  • date posted:Friday, September 15, 2017

  • job type:Temp to Perm

  • reference:S_569378

  • questions:desirae.howard@randstadusa.com602-200-3910

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Randstad in partnership with a Fortune 100 company headquartered in Scottsdale, AZ is actively seeking 24 Financial Services Analysts (Customer Service Reps) to join the Retirement Plan Inbound Call Center team at their location in Scottsdale (Shea & 101). Randstad is known for our desire and ability to match people with companies and positions that will develop their potential. Our relationship with our client is no exception. . This is an excellent opportunity to build a fulfilling career with a leader in financial services and insurance who has recently been listed as a Fortune 100 Best Place to Work.

Pay: $15.00/hour ($15.50/hour for bilingual candidates)

Schedule: Candidates must have open availability to work between the hours of 8am-11pm M-F and possibly Saturday's in the future.

About the Job: This is a temp-hire position! Position starts on 10/16/17.


  • Must be prepared to complete an assessment within 48 hours of phone screen.

Performs one or more of the following:

  • Taking incoming calls from public sector participants regarding their retirement accounts.

  • Individuals will be trained to handle basic topics such as account balance, distribution questions, password reset, etc.

  • Building meaningful connections/relationships and engage with customers via phone inquiries

  • Educate and provide service to customers on products to support sales objectives

  • Uncover routine sales opportunities and market products to support sales objectives

  • Reviews, researches, and interprets records and reports to accurately make decisions

  • Resolves routine errors requiring corrective processing

Working hours: Monday - Friday 8a to 11p (Varying)


As an ideal candidate you will have:

--A completed or nearly completed bachelor's degree (preferably in business or a related field)

--Candidates interested in building a career in sales and service atmosphere with a top employer

Randstad invites you to visit the Phoenix O&A office to meet with our staffing managers during our Office & Administrative Career Expo. If you're looking for administrative or customer service positions, please stop by.

When: Tuesday, September 19, 2017

Time: 7:00a to 6:00p

Where: Randstad US 3800 N. Central Avenue Suite C100Phoenix, AZ 85012

At Randstad, we're always looking for great people. If you're looking for work, or looking to change jobs, call our office and set up an appointment to meet with our team.

For a complete list of our current opportunities, go to the Randstad website. https://www.randstadusa.com/jobs/search/administrative-support-services/

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.