Randstad Customer Service Rep Open Enrollment in Schaumburg, Illinois
Customer Service Rep Open Enrollment
salary:$12 - $13 per hour
date posted:Wednesday, August 9, 2017
One of our clients located in Schaumburg, IL, a leading provider of benefits administration is looking for energetic and dynamic Customer Service Representatives to join their team!
What will you be doing?
This position provides professional, accurate and timely responses to participant benefit inquiries for all aspects of multiple clients.
Services provided include answering questions regarding Flexible Spending Accounts, Cobra, Retiree, and Active Employee benefits.
The representative will research answers, escalate requests to the appropriate co-worker and follow up with the correct answer.
Conveniently located off of I-290, this client is centrally located in the Woodfield area of Schaumburg near great restaurants and shopping! The client sits in a building that offers the following amenities: Gym, Cafe, Relaxation Room.
Working hours: 9:00am to 6:00pm
The ideal candidate must possess the following:
Call Center Experience is a plus
Must be able to type 40 WPM
The ability to navigate through multiple systems.
Great attention to detail.
Be able to maintain strict confidentiality while being flexible
The ability to read and comprehend updates and changes that come with this client-focused position.
If you are interested in learning more about this opportunity, or would like to be considered for this position, please send me your resume at firstname.lastname@example.org with the subject line Customer Service!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.