Randstad Wireless High Touch Engineer in Santa Clara, California
Wireless High Touch Engineer
Santa Clara, CA
Thursday, September 29, 2016
At least three years of experience in the data-networking/wireless/telecommunications industry
Minimum five years of networking experience, including configuring, analyzing & troubleshooting complex networks
Typically requires BS in CS or EE or equivalent plus 6-8 years related experience.
- Knowledge of system architecture and the ability to independently troubleshoot complex Mobility wireless issues.
o Good working knowledge of LTE and EPC including GGSN, SGSN, SGW, PGW, MME and PCRF
o Strong knowledge of IP-related protocols including TCP/IP, UDP, IPSEC, OSPF, BGP, VLANs, and general Routing and Switching protocols.
o Experience with test equipment - Ethernet analyzers, WAN simulators and traffic generators
o Experience with ASR 5500/5000 and Star OS
Strong documentation skills - to be utilized for case management, knowledge capture, defect management and Trainings.
Very strong Problem Solving skills.
Ability to drive recreates remotely.
Ability to recreate customer problems in lab in order to isolate the issue and resolve.
Proven crisis management skills, and the ability to excel under pressure.
Demonstrates excellence in customer-interaction, written and verbal communication, assertive leadership.