Randstad Wireless High Touch Engineer in Santa Clara, California

Wireless High Touch Engineer


Santa Clara, CA

Date Posted:

Thursday, September 29, 2016

Job Type:


Reference #:



Randstad Technologies

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Minimum Qualifications

  • At least three years of experience in the data-networking/wireless/telecommunications industry

  • Minimum five years of networking experience, including configuring, analyzing & troubleshooting complex networks

  • Typically requires BS in CS or EE or equivalent plus 6-8 years related experience.

Desired Skills

  • Knowledge of system architecture and the ability to independently troubleshoot complex Mobility wireless issues.

o Good working knowledge of LTE and EPC including GGSN, SGSN, SGW, PGW, MME and PCRF

o Strong knowledge of IP-related protocols including TCP/IP, UDP, IPSEC, OSPF, BGP, VLANs, and general Routing and Switching protocols.

o Experience with test equipment - Ethernet analyzers, WAN simulators and traffic generators

o Experience with ASR 5500/5000 and Star OS

  • Strong documentation skills - to be utilized for case management, knowledge capture, defect management and Trainings.

  • Very strong Problem Solving skills.

  • Ability to drive recreates remotely.

  • Ability to recreate customer problems in lab in order to isolate the issue and resolve.

  • Proven crisis management skills, and the ability to excel under pressure.

  • Demonstrates excellence in customer-interaction, written and verbal communication, assertive leadership.

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