Randstad Senior Systems Engineer in San Francisco, California

Senior Systems Engineer

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job details:

  • location:San Francisco, CA

  • salary:$67.31 - $75.72 per hour

  • date posted:Wednesday, August 9, 2017

  • job type:Contract

  • reference:569990

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You will do the following:

Act as subject matter expert for the design and support of Salesforce's global AV systems

Support, maintain, and evolve the standards for our core AV technology

Work with external/internal teams to design, plan, and implement global upgrades, integrations, reporting, and automation.

Communicate status to IT management, support team, and internal partners throughout all phases of AV projects

Be a technical point of contact and Tier 3/4 escalation path for our global IT End User Services teams

Work with the TechForce Help Desk, Systems Administrators, Workplace, and other teams to identify and resolve escalations and outages

Who You Are:

You are an evangelist and champion for AV/IT design and technology

You are awesome at providing technical support and love solving problems, either in person or with globally distributed teams

You are excellent at coordinating projects, and love the challenges associated with managing distributed systems and technologies around the world

You love new technology and are always looking for opportunities to improve the customer experience.

You recognize that standardization is the watchword for global support operations, and understand how to optimize at scale.


3-5 years experience in AV support and design in a professional environment

Professional integration experience with Crestron, Extron, Vaddio, Lifesize, ClearOne, Symmetrix, and similar technologies

Ability to program Crestron control systems and all the components associated with conference room automation

Experience programing BiAmp and ClearOne DSP systems for in room audio including the use of beamforming technologies

Knowledge and ability to terminate various audio and data connections

Experience working with Video Conferencing systems: Chrome for Meetings, LifeSize, BlueJeans

Understand Network fundamentals (DHCP, DNS, VPN, etc)

Experience and expertise with evaluating line drawings, signal flow, and core AV concepts

Knowledge of IT Infrastructure technologies and concepts

Extensive knowledge of MacOS (10.10.x, 10.11.x, 10.12.x), iOS, and Android

Exceptional communication and organizational skills

Experience reviewing CAD drawings

Some travel required to support global projects


Live audio production experience

CTS, Crestron DM, or similar certification

Ability to write Crestron SIMPLExperience with SIMPL#, C#, and other web-based languages

GSuite Enterprise Experience

LDAP and Active Directory experience

B.S. in Audio Engineering, Sound Reinforcement or equivalent industry experience