Randstad Middleware Support Engineer in San Francisco, California
Middleware Support Engineer
San Francisco, CA
Wednesday, October 5, 2016
Provides technical consultation and support associated with operating systems and middleware services. Provides complex analysis of systems software and hardware requirements to determine operating systems specifications and customizations. May design sub systems and system integrations. Provides the strategy and design to build a utility for systems programming tasks required for installations, configurations, upgrades and testing. Develops new documentation, participates in the development of departmental technical procedures and designs user support guides. Consults with management and recommends process and procedure improvements. As an escalation point for operating system support and troubleshooting, provides guidance and direction to less experienced staff in resolution of escalated issues and/or complex production, application or system problems. Leads projects, including assignment of tasks, and provides direction and guidance to less experienced staff. Assures quality, security and compliance requirements are met for supported area and oversees updating and testing of the business continuation plan.
Must be able to be interface with the various internal teams and represent their interests with Technology and Operations Group (TOG) and vendors. This person engages TOG support teams to correct issues. The ability to troubleshoot in various environments, OSs, DBs, etc. is desired. This would include system configuration/hardening and log analysis. The successful candidate will have a working understanding of system architecture design including load balancing, backup methods and BCP strategies. Past experience with Wells Fargo audits and Information Security procedures including security plan development, is valuable. An advanced level of understanding of Microsoft Windows 2003 and 2008 Server is desirable (Windows patching, Registry, Filesystem, ACL, GPO).
7+ years systems support analysis experience.
Operating Systems: Windows 2008 R2, Linux
Middleware: IIS, .NET, Java, Apache/Tomcat, ConnectDirect, SMTP, PKI
Databases: MSSQL Server, ORALE
The person will be responsible for middleware administrations, patching and security baseline compliance.