Randstad Business Systems Analyst in San Bruno, California

Business Systems Analyst


San Bruno, CA

Date Posted:

Thursday, October 13, 2016

Job Type:


Reference #:



Randstad Technologies

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  • Triage, Investigate and remediate issues impacting website and customers

  • Triage, Investigate and remediate issues around business tools

  • Coordinate and manage support activities working with multiple teams including business, product, engineering, QA and operations.

  • Be the point of contact for business and operations team for production issues.

  • Carry out data analysis by writing SQL queries and using BI reports

  • Build utilities and tools to help reduce time to investigate issues

  • Build monitors and alerts around major pain points on the site.

  • Provide all the issue analysis to respective, product managers devops and dev teams for fixing the root cause of the issues

  • Deliver support responsibilities; includes influencing technical work done by DevOps

  • Trouble-shoots mission critical problems under time bound situations.

  • Builds partnerships and maintains cohesive relationships.

  • Performs well in aggressive schedule and accomplishing ad-hoc goals.

  • Transition new features development from the dev team.

  • Be the local point of contact for all technical support needs and work closely with the global support team

Desired Skills and Experience

  • Bachelor s degree in computer science is a must.

  • Knowledge of Jira is a must

  • 2-4 years experience in supporting web applications and tools

  • Experience working in a retail e-commerce environment preferred

  • Knowledge of SOA and various architectural design patterns

  • Experience with merchandizing tools and technologies preferred

  • Experience with Perl and/or UNIX shell scripting will be preferred.

  • Experience in building/implementing high performance & a scalable system is a plus.

  • Knowledge of standard tools for optimizing and testing code.

  • Ability to operate effectively and independently in a dynamic, fluid environment

  • Eagerness to change the world in a huge way by being a self-motivated learner and builder

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