Randstad Enterprise Operations Engineer in Saint Paul, Minnesota
Enterprise Operations Engineer
Saint Paul, MN
Thursday, October 13, 2016
Temp to Perm
Our client is looking for an Enterprise Operations Engineer for a 6 month contract to hire opportunity in St. Paul, MN.
The Enterprise Operations Engineer is responsible for analyzing, maintaining, troubleshooting and repairing all network, VMWare and server infrastructure. The Enterprise Operations Engineer performs a wide variety of evaluation, maintenance, troubleshooting and training tasks to ensure the LAN and WAN network performance meets company and user satisfaction. The Enterprise Operations Engineer is responsible for watching and responding to corresponding alerts both visual and digital in a timely fashion and engaging additional resources as necessary to resolve any corresponding issues.
Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, DHCP, HTTP, VPN, Email Routing, SPAM, etc.)
Knowledge of Cisco ASA, CheckPoint or Palo Alto Firewalls, VPN Concentrators and Security appliances for access to vital business applications.
Understanding of network switching environments
Understanding of complex wireless networking that support open or secured access and the ability to support voice and video applications
Maintain a thorough understanding of Local Area and Wide Area Networking
Perform maintenance on network, server and VMWare systems.
Strong knowledge of email protocols (SMTP, IMAP), administration and troubleshooting of MS Exchange systems.
Maintain multi-site network operations and software applications, operating systems and regular maintenance with both private and public facilities
Manage assigned deliver services in accordance with established objectives and run books.
Respond to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support
Administer the related enterprise systems and servers to ensure availability of services to authorized users.
Troubleshoot malfunctions of enterprise hardware and software applications, telephones and security systems to resolve operational issues and restore services.
Troubleshoot additional infrastructure components to include: server hardware, server OS (Windows or Open Source), load balancing, clustering, MS Exchange, MS SharePoint, virtualization, backup and recovery solutions, monitoring solutions, patching solutions and ITSM.
Proficient in documentation of issues and incidents for later use in a KB
Shift work will be required for this position and may vary depending on business needs and a mutually agreed upon schedule.
Any other reasonable duties as assigned by management
Bachelor s degree required, equivalent experience considered in lieu of degree
8-10 Years of Experience in a Related Field.
Preferred: CompTIA certifications a plus (A+, Net+, Linux+)
Preferred: Microsoft MCITP, MCTS, MCSE
Preferred: Cisco CCNA, CCDP, CCNP or CCIE Certified
Preferred: ITIL v3 Foundations Certified preferred
Background & Experience Required:
Advanced troubleshooting skills involving multiple infrastructure components.
Ability to multi-task several high priority issues simultaneously
Intermediate understanding of Microsoft and Open Systems OS
Experience working in a client-server enterprise environment.
Experience working in an MS Exchange enterprise environment.
Experience with virtual technologies (VMWare, AWS, etc)
Experience with industry standard alerting monitoring tools (SolarWinds, Lansweeper, etc)
Experience working with industry standard ITSM tools (Cherwell, ITHelp, Remedy, Workday)
Knowledge of industry standard backup and recovery technologies (NetBackup, TSM) and how to troubleshoot connectivity issues.
Advanced knowledge of MS Office applications. Ability to diagram process flows with MS Visio.
Experience with Cisco Routers & Switches, Nexus 7K & 5K, Cisco ASA firewalls and FWSM s, Cisco ASR, IPS, CheckPoint, Palo Alto.
Experience with WAN technologies such as POS, DSL and MPLS.
Knowledge of redundancy and high availability protocols such as VRRP, HSRP, GLBP, SLB, LACP, PAGP
Knowledge of network virtualization technologies including VRF, VLAN, VSS, Catalyst Switch Stacking
Data Center and high availability infrastructure support experience
Knowledge of Quality of Service
Experience with network security standards with a solid understanding of network based security protocols and methods (e.g. IPSec, SSL, TLS, ACLs)
Experience with load balancers and clustering technologies (F5 LTM & APM, F5 iRules and others)