Randstad Call Center - Bilingual in Roseville, California

Call Center - Bilingual


Roseville, CA


US$ 14 per hour

Date Posted:

Wednesday, October 12, 2016

Job Type:

Temp to Perm

Reference #:






Randstad USA Administration

DescriptionWe are looking for strong bi lingual Spanish Call Center agents for a medium size Call Center in the Roseville area. This call center directly deals with education and transcripts so the calls can be both short and long. Training will be provided to learn the unique software and to give above and beyond service to all callers. If interested you must have 2 or more years of call center experience and bi lingual in Spanish is required. Please apply to be considered!


Handle a high volume of inbound calls

* Some outbound follow up calls

* Data entry and account management

* Process payments and refunds

* Look up customer information with great attention to detail

* Process any account requests and make any modified changes

Working hours: M-F 8am-5pm


Location: Roseville, CA

Pay: $14.50

Hours: M-F 8-5pm

Dress code: Business casual

Benefits: Medical/ Dental/ Vision offered


* High school diploma or GED equivalent

* Must have valid forms of ID/ authorization to work in the US

* 2+ years of call center or high volume inbound/ outbound experience required

* Read and write fluently in English and Spanish

* GREAT customer service.. willing to go above and beyond for callers

* Reliable, punctual and can work while under pressure

* Receptive to feedback and coaching

* Computer savvy, quick learner and can stay on task

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.