Randstad Reimbursement Counselor in Rockville, Maryland

Reimbursement Counselor


Rockville, MD


US$ 15 - US$ 17 per hour

Date Posted:

Wednesday, October 5, 2016

Job Type:

Temp to Perm

Reference #:






Randstad USA Administration

DescriptionResponsible for various reimbursement functions, including but not limited to accurate and timely claim submission, claim status, collection activity, appeals, payment posting, and/or refunds, until accounts receivable issues are properly resolved. Collects and reviews all patient insurance benefit information, to the degree authorized by the SOP of the program. Provides assistance to physician office staff and patients to complete and submit all necessary insurance forms and program applications. Completes and submits all necessary insurance forms and electronic claims to process the claims in a timely manner as required by all third party payors. Researches and resolves any electronic claim denials. Researches and resolves any claim denials or underpayment of claims. Effectively utilizes various means for collections, including but not limited to phone, fax, mail, and online methods. Provides exceptional customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates complaints accordingly

General knowledge of HCPCS, CPT, ICD-9 and ICD-10 coding preferred. Global understanding of commercial and government payers preferred. Ability to proficiently use Microsoft Excel, Outlook and Word

Working hours: 9am-6pm


Must have Benefit investigation experiences

Prior Authorization experiences

Appeals experience would be a plus

Speak with Patients, Doctors and Insurance Companies

Great communication skills both verbal and written



Please email a Word document of your resume to max.mello@randstadusa.com with Reimbursement Counselor in the subject line.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.