Randstad Medical Customer Service in Rockville, Maryland

Medical Customer Service


Rockville, MD


US$ 17 - US$ 19 per hour

Date Posted:

Friday, October 7, 2016

Job Type:

Temp to Perm

Reference #:






Randstad USA Administration

DescriptionWe have an exciting opportunity at a large 3rd party healthcare provider. We are looking for a Reimbursement Counselors, Patient Case Coordinators, and Benefits Verification Specialists to come in and handle a high volume call environment where you could be asked to perform a wide variety of tasks. They have multiple positions which encompass different backgrounds. Depending on the position, hours could vary between 8am-11pm. Pay varies from position to position and could range from $17-19/hr. Responsibilities include but not limited to inbound/outbound calls, document review, collection activities, appeals, payment posting, claims submission etc.

Working hours: M-F 8AM-11PM


Required Qualifications:

2 plus years of call center Customer Service Experience with medical terminology

Healthcare Experience

Knowledge of HCPCS, CPT, ICD-9 and ICD-10 coding preferred

High school diploma

Proficient with Microsoft office applications with the ability to navigate multiple screens

Excellent communication skills

If you have any of the above skills, please apply to this posting and someone will reach out to you.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.