Randstad Telecom Analyst in Rochester, New York
Tuesday, October 4, 2016
Temp to Perm
Our client is looking for a Telecom Analyst for a 6 month contract to hire opportunity in Rochester, NY.
The Telecommunications Analyst reviews, analyzes, evaluates and maintains the telecommunication systems, designs, develops and tests telecommunication systems solutions. The Telecommunications Analyst provides user training on the telecommunication features and functionality.
The Telecom Analyst will be responsible for routine configuration changes, issue troubleshooting and managing escalations with vendor support channels. Systems supported: Avaya CS1000, Telstrat Engage, Chrysalis Cloudburst, Avaya Aura Contact Center with CCT, AMC MCIS, ActFax, Nortel VoIP, Verizon SIP, ACME SBC 4500, IP Phones. The Telecom Analyst is responsible for collaborating with other teams and disciplines on shared infrastructure including servers, storage arrays, networking and PCs.