Randstad Warranty Coordinator in Rancho Cordova, California

Warranty Coordinator

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job details:

  • location:Rancho Cordova, CA

  • salary:$15 per hour

  • date posted:Tuesday, September 12, 2017

  • job type:Temp to Perm

  • reference:S_567885

  • questions:lauren.filer@randstadusa.com916-326-5175

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description

We are looking for a person who has customer service call center experience who can relate to each caller and assist them through the process of getting their items addressed under the warranty this company provides for their products.

Responsibilities

  • Inbound and outbound calls

  • Pulling up purchase orders

  • Documenting callers concerns and steps taken to resolve issue

  • Correspond with warehouse to get new items shipped

  • Data entry

Working hours: M-F 8am - 5pm

Skills:

Requirements

  • 2-3 years call center experience preferred

  • Escalated call experience

  • Great customer service skills

  • High attention to detail

  • Ability to multi task

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.