Randstad Order Entry Representative in Portland, Oregon

Order Entry Representative


Portland, OR


US$ 12 - US$ 16 per hour

Date Posted:

Friday, September 30, 2016

Job Type:


Reference #:






Randstad USA Administration

DescriptionOur client in NE Portland is seeking qualified candidates for multiple Order Entry Representatives

This is a full-time, Permanent position, paying up to $16.00/hr

Functions and Responsibilities:

- Taking inbound customer sales orders over the phone and website orders

- Providing customers with thorough and accurate information in regards to the company product

- Edit and update internet-based sales orders

- Respond to employee and customer inquiries in a timely and professional manner

- Effectively communicate with the Sales and Customer Service departments

- Accurately enter data provided by customers

- Ability to make decisions on when to pass complex orders on to another department

Other responsibilities:

- Answer order status, defective hardware, incomplete order questions when Customer Service department is not available

- Thorough understanding of warranty, returns and damaged goods policy

- Attend weekly sales meetings

- Return and escalate voicemail as needed

- Supporting new customer and sales projects

Working hours: M - F 8 - 5



- 2-3 years' of Customer Service experience

- 1 year of Sales experience preferred

- Ability to type 45-50 WPM

- Industry related experience such as Home Improvement, House Hardware, Electrical, Lighting, Plumbing, Doors, Windows, etc. is a major plus


- Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measurements

- Intermediate to Advanced knowledge of MS Office Suite

- Ability to work independently and as a team

- Effective communication, inquisitive, initiative, and active listening skills are a must


- Bachelor Degree preferred or High School Equivalent

If you are interested in this position or other Randstad offerings, please E-mail your resume to tom.jameson@randstadusa.com or apply directly at 503.790.9303

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.