Randstad Bilingual Customer Support Representative in Overland Park, Kansas
Bilingual Customer Support Representative
Overland Park, KS
US$ 14 per hour
Monday, October 3, 2016
Temp to Perm
Randstad USA Administration
DescriptionPut your versatility to use! Looking for a company who values their employees and offers a positive atmosphere? How about long standing tenure of employees? Our client a leader in their industry is actively looking for a bilingual, Spanish speaking professional to join their Customer Support Team. The Bilingual Customer Support Representative is a temp to hire position providing a comprehensive benefits package and a probationary period allowing the opportunity to ensure the position will be a long term fit.
The Bilingual Customer Support Professional will be responsible for responding to client inquires via e-mail and phone, updating client information and assisting agents in the field with new and existing business needs. This position will also assist with billing issues and various data entry tasks.
Working hours: Monday through Friday 8 am to 5 pm
Primary Responsibilities of the Bilingual Customer Support Representative
--Advise customer of billing policies and procedures as needed
--Respond to inquiries, issues and complaints
--Continue to maintain and develop knowledge products and services
--Answers customer's calls or correspondence regarding the company's products
--See that the customer's problems are resolved satisfactorily
Requirements of the Bilingual Customer Support Representative
--Ability to work independently and as part of a team
--Must be bilingual in Spanish
--1-3 years insurance experience strongly preferred
--Organization, prioritization, and multi-tasking skills
--Excellent verbal and written communication skills
--Maintain high customer service standards to attract and retain customers
--A minimum of a High School diploma or equivalent
--Comprehensive Benefits Package
--Friendly, professional, hardworking, positive environment
--Temp to Hire Position, Probationary period is an average of 90 days
We are actively seeking bilingual candidates who want to get a foot in the door with a well-known company in the Johnson County Area. These opportunities offer a variety of attractions including work life balance, benefits, a positive atmosphere and potential room for growth. A better career opportunity could only be a click away. Apply today to learn more!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.