Randstad Customer Service in Orlando, Florida

Customer Service

description

job details:

  • location:Orlando, FL

  • salary:$9.50 - $11.59 per hour

  • date posted:Friday, July 14, 2017

  • job type:Temporary

  • reference:S_548355

  • questions:Lora.Brewster@randstadusa.com407-919-7018

Randstad is working with a premier client in the Orlando area to hire their next group of Customer Service Phone Agents. This is a great opportunity to work a Monday - Friday schedule with no weekends! The client is an industry leading provider of logistics and transportation services across the US. We are looking for someone to become a part of our team and provide EXCELLENT customer service over the phone.

The job will include responding to incoming phone calls regarding various service issues on client accounts. You will need to have a high degree of accuracy and speed while consistently meeting key department performance metrics. Inquiries may include questions about, tracking packages, scheduling pick-ups and invoice questions. Successful applicants will have a positive attitude and professional demeanor.

Randstad provides a reward & recognition program to all of our employees working at this client as well as the ability to earn paid time off and yearly pay increases. We are looking for someone who wants to grow with us and enjoys being on the phone servicing client needs. Health benefits & 401k offered.

Working hours: 10:45 AM- 7:30 PM

Skills:

There is an "initial" 15 day training class that starts August 2017. The hours are 10:45 AM-7:30 PM. You will be assigned your regular schedule once you complete training. That is typically a mid-day shift.

-- Must demonstrate excellent communication skills, both oral and written.

-- Aptitude to multi-task and adjust quickly to change

-- Some schedule flexibility is required due to business needs. You will always get a minimum of 40 hours a week

-- Spanish a plus but successful candidate need not be bilingual

If you would like to complete our initial prescreen process please copy and paste this link to your web browser. https://interview.harqen.com/interviewnow/31537/1055

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.