Randstad Inbound Sales Representative in Ontario, California
Inbound Sales Representative
US$ 13 per hour
Wednesday, September 28, 2016
Temp to Perm
Randstad USA Administration
-Meet sales goals by providing product information in order to sell products that are appropriate to the customer's needs and identifying sales opportunities on every call.
-Answer inbound calls and occasionally make outbound calls to answer questions, identify, research, and resolve customer issues.
-Resolve customer complaints regarding orders, billing issues, misapplied payments, shipping, merchandise, and follow up with customers.
-Obtain customer contact information, document notes in the system for all customer transactions.
-Transfer customer calls to appropriate staff and/or department.
-Process returns, credits, and replacement orders accurately.
-Achieve Key Quality Assurance metrics for customer experience, and sales quotas.
Must have 2 years sales experience within one of the following:
Recent sales experience carrying and successfully hitting a monthly quotas
Inbound and outbound call center sales experience
Retention experience, Sales Upselling experience
Bilingual Spanish a HUGE PLUS
Working hours: Monday through Friday, any 8 hour shift between 6:00am and 4:30pm
Required Knowledge, Skills and Abilities
Ability to speak to business owners and managers, and overcome sales objections
Computer literacy and ability to type 30 wpm
Strong communication and interpersonal skills
Ability to multi-task
Excellent follow-up and organizational skills
Work well in a fast pace environment
Willingness to have fun and work hard
Shift Required: Shifts available between 6am-4:30pm, Monday through Friday
Pay Rate: $13/hr plus up to $3,000 per month commissions (Up to $63k in total annual compensation)
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.