Randstad Inbound Sales Representative in Ontario, California

Inbound Sales Representative


Ontario, CA


US$ 13 per hour

Date Posted:

Wednesday, September 28, 2016

Job Type:

Temp to Perm

Reference #:



Randstad USA Administration

DescriptionJob Description:

-Meet sales goals by providing product information in order to sell products that are appropriate to the customer's needs and identifying sales opportunities on every call.

-Answer inbound calls and occasionally make outbound calls to answer questions, identify, research, and resolve customer issues.

-Resolve customer complaints regarding orders, billing issues, misapplied payments, shipping, merchandise, and follow up with customers.

-Obtain customer contact information, document notes in the system for all customer transactions.

-Transfer customer calls to appropriate staff and/or department.

-Process returns, credits, and replacement orders accurately.

-Achieve Key Quality Assurance metrics for customer experience, and sales quotas.

Required Experience:

Must have 2 years sales experience within one of the following:

Recent sales experience carrying and successfully hitting a monthly quotas

Inbound and outbound call center sales experience

Retention experience, Sales Upselling experience

Bilingual Spanish a HUGE PLUS

Working hours: Monday through Friday, any 8 hour shift between 6:00am and 4:30pm


Required Knowledge, Skills and Abilities

Ability to speak to business owners and managers, and overcome sales objections

Computer literacy and ability to type 30 wpm

Strong communication and interpersonal skills

Ability to multi-task

Excellent follow-up and organizational skills

Money Motivated

Work well in a fast pace environment

Willingness to have fun and work hard

Shift Required: Shifts available between 6am-4:30pm, Monday through Friday

Pay Rate: $13/hr plus up to $3,000 per month commissions (Up to $63k in total annual compensation)

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.