Randstad Customer Service Representative in Omaha, Nebraska
Customer Service Representative
US$ 15 per hour
Friday, September 30, 2016
Temp to Perm
Randstad USA Administration
DescriptionRandstad currently has multiple openings for a large financial services provider located in Omaha. This role is a temporary to hire. In this role you will handle both inbound & outbound calls, which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Handles customer service inquiries and problems via the telephone. May answer inquiries, resolve problems, and promote products/services. May receive and respond to customer service inquires via mail, fax, or email. May monitor systems to detect possible fraudulent behavior related to credit card usage and contact card holders to investigate possible fraud.
Working hours: 2nd Shift
+1 years call center customer service experience
Applicant must be detail oriented, able to multitask, be accurate in data entry and have good communication skills.
Skilled in use of basic office equipment, i.e., fax, photocopying equipment, etc.
Candidate must possess a professional appearance and be self-directed, well-organized, detail oriented with a basic knowledge of Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft Outlook
For immediate consideration please email resumes to: Jeremy.Piker@randstadusa.com
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.