Randstad Customer Support Reps needed!! in Norwood, Massachusetts
Customer Support Reps needed!!
US$ 15 per hour
Wednesday, September 28, 2016
Temp to Perm
Randstad USA Administration
DescriptionWe are currently looking for experienced Customer Service Representatives for multiple openings located in Norwood, MA In this position, the customer service representative will be responsible for consultative communication and customer service for in-bound calls. This is a full-time 5 month temporary position with opportunity for permanent employment! The call center is open from Monday - Friday and shifts are available at either 12pm-9pm and 1pm-10pm.
The office is not accessible by public transportation, so candidates must have a form of transportation to reach the office without the use of the train or bus.
Main Job Responsibilities:
-Answering all incoming calls, with an emphasis on first-call resolution of customer issues.
-Assist with requests from difficult clients at times.
-Research and provide solutions to clients, ensuring a positive service experience.
Working hours: 12pm-9pm and 1pm-10pm
--Minimum of a Bachelors degree is preferred
--Must have access to a car - the site is not accessible by MBTA
--At least 1-2 years of customer service experience
--Excellent oral communications skills, able to speak in a clear manner
--Comfortable with speaking on the phone
-- Have proven success in a customer service role (industry experience or call center experience not required)
Please send a current copy of your resume to firstname.lastname@example.org
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.