Randstad Data Center Ops Technician in New York, New York
Data Center Ops Technician
New York, NY
Tuesday, October 11, 2016
Job Title: Data Center Operations Technician
Location: Carteret, New Jersey
Must Haves: General network and PC knowledge. How to ping, traceroute, and troubleshooting a down computer are a must. On top of that, they need to be able to communicate effectively.
The scope of this position is to provide second shift support at Clients primary data center location in Carteret, New Jersey. The Data Center Technician will report to the Manager of Data Center Operations and has responsibility for ensuring effective installation as well as maintenance and troubleshooting of production equipment for maximum up-time.
It s desired for candidates to have at least 1-2 years working in data center or is familiar with data center operation procedures and work environments.
The Data Center Operations team responsibilities range from entry level to high level network and server support. It is critical that the candidate have potential and drive to grow their technical expertise and advance within the group over time.
The Data Center Operations team is a driven, passionate, high energy and highly motivated group with diverse skill sets.
The team is committed to providing excellent internal and external support for customer equipment in the production data centers and remote sites. The work environment is fast paced and employees are expected to take on tasks independently. New ideas and improvement to existing processes and procedures to maximize efficiency and productivity are encouraged.
The candidate will be part of a support team responsible for basic hardware issues pertaining to enterprise servers, network switch and firewall gear as well as copper and fiber cabling. Commitment to excellence, attention to detail and organizational skills are critical components for this job.
Flexibility and responsiveness to changing situations will be required.
Candidate should understand and be able to solve a wide array of problems with all types of data center hardware and software on the fly, or in an emergency.
Install servers and network equipment into cabinets and racks
CAT6, single-mode, and multi-mode fiber cabling installations and support
Troubleshoot layer 1, 2, and 3 LAN connections using Fluke testing equipment
Assigning IP s from IP database tool
Server OS Installations
Configure and troubleshoot basic network switch ports for new hosts using Cisco IOS and Nexus platforms
Break/Fix hardware maintenance on mission critical systems (BIOS updates, hard drives, memory, RAID controller)
Cabinet power load and consumption measurements
Inventory control for servers, components and cables using DCIM software
Use of an automated ticket system to organize work requests
Planning and coordination of equipment migrations and new equipment installations
Develop detailed documentation of operations, best practices, and procedures
Proactively and independently work on projects as needed
Mentor junior level colleagues
24 x 7 technical support for the data center
Receive and ship inventory as required
A professional IT certification is a plus: ICND1 or 2, CCNA Data Center, RHCSA, MCSE or equivalent
1-2 years of working experience in data center facilities and infrastructure including power, cabling, and rack management design is a plus
Bachelor s Degree in Information Technology or a related field is preferred, but an Associates will be considered if the candidate is strong elsewhere
Working knowledge of networking, server and cable hardware
Experienced with customer interaction and relations
Experienced with vendor relations on a professional level
Cover weekend testing events as needed
Very organized and detail oriented, with high degree of accuracy and follow-up
Excellent written and verbal communication skills (MS Office experience)
Self-motivated, reliable team player
Ability to work in collaborative high pressure environment
Must possess desire to learn new technologies
Consistently work to enhance system performance and systems availability
Preferred knowledge of financial trading systems is a plus
May require working in cramped spaces or elevated locations
The ability to lift up to 50 pounds
Driver s license and reliable transportation
This is a 2nd shift position.
Hours are 2PM-10PM, Monday - Friday with occasional weekend work when needed.
Remote travel is minimum