Randstad Call Center Customer Service in New York, New York
Call Center Customer Service
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location:New York, NY
salary:$14 - $16 per hour
date posted:Thursday, September 7, 2017
job type:Temp to Perm
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Randstad is currently representing the top administrative and non-clinical healthcare talent in NYC! Our expert recruiters provide job seekers inside access to confidential openings, interview coaching, resume tips, and best practices. New York City's top hiring managers come to us to find the city's most talented active and passive job seekers. If you want to learn new interview tips, tricks, and improve your own personal branding, and join the Randstad family!
In this role you will provide customer service to new and existing clients and associates, support the sales department and all teams, and work towards increasing business through outstanding customer service. May also receive order data from sales representatives. Requires detailed data entry into company designed computer system and communication with internal resources regarding needs of client.
Working hours: M-F 8am-8pm
Process telephone inquiries
Perform account maintenance, including address changes, payments, adjustments, and statement requests
File applications and other paperwork
Handle customer inquiries and complaints
Prepare reports to include daily phone call log.
Troubleshoot issues and concerns
Document and update customer records
Bilingual in Spanish, Russian, or Cantonese preferred but not required
Previous experience in customer service
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
We hope you're excited about this opportunity. To take the next step, please apply today or send your resume to Michael.Anderson2@randstadusa.com!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.