Randstad Bilingual Customer Service in Nashville, Tennessee
Bilingual Customer Service
salary:$15.50 per hour
date posted:Friday, July 14, 2017
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Randstad is recruiting for a Customer Service Representative in the Nashville, Airport area, in the Pre-Employment Screening industry. Spanish speaking bilingual applicants are encouraged to apply.
Nashville Airport Area
*Monday-Friday schedule, ranging between 5am and 9pm - no weekends
*Approximate start date is Aug 14th
Responsibilities will include:
-Takes calls from Applicants, who are going through a background screening process
-Assist with logon credentials and document uploading
-Receive returned calls from the company, requesting documents or information
-Conduct outbound calls requesting information
-Place internal calls to gather information
-Will utilize 7 web-based applications so must be able to toggle between tabs
-Ultimately may participate in 'chat' processes and participate in business to business client care
Working hours: 5am-9pm Range, M-F, No Weekends
The Ideal Candidate will:
-Have excellent professionalism, commensurate with and HR/Compliance-based organization
-Possess computer skills, enabling multitasking in multiple systems
-Be a proactive problem solver, able to not only assist, but also dig for information, and 'own the problem'
-Be able to commute to the Nashville Airport area
-Be available to work any shift between 5am and 9pm, Monday-Friday
If you have read these requirements and you meet the prerequisites, please be sure you are registered with Randstad, upload your resume, and apply to this position. Then feel free to call us to discuss.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.