Randstad Product Feedback Coordinator in Mountain View, California

Product Feedback Coordinator


Mountain View, CA

Date Posted:

Monday, October 10, 2016

Job Type:


Reference #:



Randstad Technologies

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The Product and Sales Activation team is a global team within the Ads organization focused on successfully launching new products and solutions to our advertisers and channeling feedback from advertisers and Sales teams back to the Product teams. We cover a range of products and features such as AdWords Account Management, Display, AdWords for Video, Google Partners, Google My Business and AdWords Express.

We receive Product Feedback from advertisers from a range of different sources. We re looking for someone with strong analytical and organizational skills who manages the Product Feedback process consolidating feedback by Product area and channeling the feedback back to the Product teams.

Overall Responsibilities:

Consolidate Product feedback across multiple sources and create regular reports with insights

Run cross-functional meetings, identifying action items and driving to successful completion.

Ensure timely delivery of content for the Monthly Advertiser Feedback Report from all contributors

Maintenance and optimization of internal product feedback tool to ensure high quality submissions from Sales teams

Analyze data using logic and reason to make sound decisions/recommendations. Develop and prepare project documentation, improve processes, maintain web pages and track reports to communicate details of project

Top 3 Daily Responsibilities:

  • Daily Review of incoming product feedback

  • Maintenance and optimization of internal feedback tool

  • Ensure timely delivery of content from all contributors to the product feedback process

Required Skills:

  • BA/BS in Business or Marketing

  • 2 years experience working product development, Online Marketing or a related field.

  • Strong organizational, project management, analysis, and communication skills.

  • Ability to work well as a member of a highly integrated team composed of both technical and non-technical members.

  • Ability to understand technical subjects and emerging technologies and relevance to the marketplace.

Nice to Have Skills/Not Required:

  • SQL Experience

  • AdWords and Online Marketing knowledge

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