Randstad Pharmacy Service Representative in Mount Prospect, Illinois

Pharmacy Service Representative


Mount Prospect, IL


US$ 15 per hour

Date Posted:

Thursday, October 6, 2016

Job Type:

Temp to Perm

Reference #:






Randstad USA Administration

DescriptionSpecialty Pharmacy Service Rep

Some careers are better than others. If you are working in healthcare, you want to go somewhere that will help you grow your skills, and your career. Our client is a well-established company that is rapidly expanding their customer service center and needs skilled pharmacy techs and advanced service representatives to help their patients/customers.

About the job:

In this role, you'll take inbound calls and answer questions via from members and providers, resolving their questions about the prior authorization process. All of this information gets documented so we can keep track of where issues are in the process. Of course, our customer complies with the many legal requirements involved in processing this kind of information, so they hire people with great customer service attitudes who understand confidentiality and ethics.

Location: Mt. Prospect, IL

Pay Rate: $15.93

Hours: 40+/week, shift between 11am to 7pm, Monday through Friday.

Assignment: Temp to Perm

Working hours: M-F 11-7:30



1 or more years of customer service experience.

A current (not expired) Pharmacy Technician License (10 minutes to obtain-ask when you call) or with the state of Illinois or Certification required

Experience using a PC

A high school diploma or GED


Experience in healthcare, social services or a similar field

Quick math skills, computer skills-CATS, phone skills, medical terminology

Detail oriented and the ability to handle multiple task with frequent interruptions. Retail pharmacy experience a plus.

Communicate clearly and professionally with internal and external departments as well as physician's offices and participants.

Current or former members of the military are encouraged to apply! Our recruiting team will be in touch with qualified candidates within the next 3 business days. In the meantime, if you have questions or would like more information, please call Angelise Pfrommer at (847) 895-0620 or send your resume to angelise.pfrommer@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.