Randstad Desktop Support Analyst in Mission Viejo, California
Desktop Support Analyst
Mission Viejo, CA
Tuesday, October 4, 2016
TITLE: Field Information Systems Help Desk Support Analyst
Ensign Services, Inc. seeks a talented and energetic Field Information Systems Desktop Support Analyst, as it serves the needs of our rapidly expanding client base across the Western United States.
About the Opportunity
We currently seek an experienced Field Information Systems Help Desk Support Assistant to
provide support to internal end users on a variety of issues.
The right candidate will be able to:
-Quickly, accurately and pleasantly respond to email and requests via phone for technical support, as well as travel to different locations for technical issues.
-Technical issues will include network connectivity, printing issues, updating security access for users, and other general troubleshooting items.
-Associates degree from an accredited institution preferably in Computer Science, Information systems, or a related computer field with major courses in computer and computer operating
-2+ years of experience providing technical support and troubleshooting via email and phone
-Outstanding communication skills.Written and verbal
-Ability to support network and systems hardware and software with minimal supervision
-Ability to prioritize, multitask and work under time constraints
-Ability to manage diverse personalities with superior customer service skills