Randstad Business Analyst in Minneapolis, Minnesota

Business Analyst


Minneapolis, MN

Date Posted:

Wednesday, October 12, 2016

Job Type:


Reference #:



Randstad Technologies

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General Summary of Position:

This individual is critical for bridging the gap between market- and customer-driven requirements that articulate a client s high-level needs and the detailed specifications developers need to code best-in-class software.

The ideal candidate is a self-driven and diligent professional with a thorough understanding of technology. He/she is detailed-oriented and capable of writing and communicating software requirements specifications while articulating the impact of larger product strategies and or customer needs.

This is a highly collaborative role with leading edge technology that enables transitional care coordination for the LTPAC setting. Be a true change agent for improving care quality and satisfaction for American seniors. Help us build the infrastructure for the care community and make a difference today.

Position requires significant communication skills, teamwork and leadership. External stakeholders include customers, industry consultants, third-party long-term care organizations and state and federal regulatory agencies. Internal stakeholders will include other business analysts, software engineers, quality assurance testers, product managers, marketing, sales and senior management.

Required Knowledge, Skills and Abilities:

  • Proven knowledge of software design, SDLC, software requirements documentation

  • Excellent verbal and written communication skills with various audiences including peer groups, development staff, customers, senior management, current and potential partners and the industry at large - both technical and non-technical personnel

  • Strong organizational skills with attention to detail and the ability to multi task

  • Ability to research, interpret, and document industry trends and regulatory changes

  • Clear and direct approach with an emphasis on bottom-line progress

  • Ability to organize teams, regardless of formal roles and titles

  • Strong project management and presentation skills

  • Ability to work in a fast pace environment and work on multiple projects at once

  • Experience with social media to engage and include seniors in the LTPAC setting

  • SaaS or Cloud based IT solution deployment or design experience

  • Physician, NP, and PA geriatric practice management and workflow knowledge

  • LTC Pharmacy business process definition or IT solution experience.

  • User Identity Management and integration using Active Directory.

  • Family and patient portal user requirements, needs analysis and/or design

  • Knowledge of bundled payment modalities and needs as well as insight into value based reimbursement requirements and market trends.

Essential Duties and Responsibilities:

  • Assist the Product Manager and product development to deliver effective solutions through activities including:

  • Eliciting requirements, organizing requirements, translating and simplifying requirements, analyzing, documenting and sharing requirements

  • Contribute to the design or review of test cases

  • Monitor and assess change requests and customer feedback

  • Monitor scope and release dates for risks and contingencies

  • Evaluate potential changes to improve acceptance, installation and deployment

  • Utilize established and emerging tools and techniques for software requirements

  • Collaborate with customers and end users to understand detailed feature or functionality needs

  • Understand and translate product and business strategy into features and functionality that delivers significant value to clients and end users

  • Create and maintain documents for design of product functionality including

  • use cases, activity and process flow diagrams

  • formal process mapping, glossary, data dictionary, non-functional requirement specifications, and requirements management reports

  • functional requirements, system interface requirements, reporting requirements, data requirements, non-functional requirements

  • Incorporate relevant state and federal regulation changes into assigned products

  • Contribute to thought leadership efforts such as white papers and conference presentations

Education and Experience:

  • Bachelor s Degree in one of the following required: Computer Science, Computer Engineering, or Information Management & Technology.

  • 2+ years experience as a Technical Business Analyst for SaaS

  • Experience with Agile development methodology,

  • Experience collaborating with remote/satellite teams

  • Work with and certification by Pragmatic Product Marketing

As a plus:

  • SharePoint tools and technologies

  • Clinical workflow analysis of Long Term Care IT solutions

  • Understanding of the Long Term Care industry

  • Understanding of the Agile development methodology

  • Experience as an administrator or technology leader for a long-term care organization

  • Experience as a software developer within an Agile, SaaS team

Supervisory Responsibilities

This position has no direct reports. However, experience and proficiency with establishing and leading teams is critical to the success of this role.

Working Conditions

  • Work will be performed in the Minneapolis office

  • Professional work environment

  • Light travel to client sites, trade shows, customer conferences, industry gatherings and other events

  • 7-9 hours per day of personal computer use

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