Randstad Technical Support Representative in Milwaukee, Wisconsin

Technical Support Representative


Milwaukee, WI


US$ 16 per hour

Date Posted:

Wednesday, October 5, 2016

Job Type:

Temp to Perm

Reference #:






Randstad USA Administration

DescriptionAre you "techie"? Do you have a passion for gadgets and gizmos while being able to provide top notch customer service?

Randstad is looking for a Technical Support Representative near the Wauwatosa area. This is an excellent opportunity with a reputable and innovative organization.-

This position requires someone who has strong communication skills, great energy, a strong technical knowledge, and a passion for computers. The ideal candidate would be open to a flexible schedule and open to a temp-to-hire position. This company offers flexibility, a fun environment, a casual dress code, and the chance to grow into a long-term career.

Job Responsibilities include:

Gaining expertise on a particular software to answer customer inquiries

Assisting customers in troubleshooting via phone by providing information, obtaining personal data, and providing proper instructions

*Performing a high level of customer service on a consistent basis

*Navigating through several computer applications in efforts to assist the customer

*Ability to get the job done effectively and efficiently

Working hours: 40


Job requirements:

- 1 year of customer service experience (experience in call center setting is a plus)

-Good phone etiquette

-Associates Degree in IT, computer programing or similar field (highly preferred)

-Experience using a ticketing system (preferred)

-Proficiency in different computer programs/software

-Ability to fix installation issues or remove spyware & viruses (preferred)

-Knowledge in Windows, and mobile devices

-A passion for fixing technical devices

- EXCELLENT communication skills required, written and verbal

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.