Randstad Configuration Manager/Production Support in Mclean, Virginia

Configuration Manager/Production Support


Mclean, VA

Date Posted:

Tuesday, October 11, 2016

Job Type:


Reference #:



Randstad Technologies

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Configuration Management Engineer/Production Support Engineer

As CM Engineer candidate will be responsible for the following:

  • Responsible for all CM and Deployment activities using CM tools (IBM Rational Suite and Remedy) to Production and lower environments.

  • Create and track all deployment tickets through the release cycle.

  • Maintain multiple projects with parallel development and releases.

  • Work with Project Team and Business Users to ensure all deployment artifacts are recorded prior to implementation.

  • Suggest and Implement process changes for ensuring traceability of release process.

  • Introduce standardization for deployment plan for all environments.

As Production Support Engineer candidate will be responsible for the following:

  • Create, track, debug and resolve Production issues and failures.

  • Resolve all issues with ClearCase, ClearQuest and Remedy for MHA-C users.

  • Execute, review and debug Autosys Jobs/JILs.

  • Provide Support for all Production applications and processes.

  • Be available for on rotation on-call support on a 24/7 basis.

  • Present and Review issues list with Business team on a bi-weekly basis

  • Report on Production Incidents and changes on a regular basis.

  • Ensure all production Incident tickets and Change Tickets are resolved in a timely manner.


Must have Bachelors in Computer Science or similar field

Must have at least 7 years experience in CM/Production/Application Support

Must have experience in supporting multiple technologies including Java and .Net

Experience in Clear Case/Clear Quest required

Experience in MS SQL Server required, knowledge of SSIS is a plus

Experience in Remedy 7.5/Autosys/Webserver technologies a plus

Prior Freddie Mac Change Management and Production/Application Support experience desired

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