Randstad Clinical Service Desk Analyst in Mather, California
Clinical Service Desk Analyst
Friday, October 7, 2016
We have a 3 month contract opportunity for a Clinical Service Desk Analyst in the greater Sacramento area.
Experience supporting an EMR/EHR system, preferably Epic, is highly preferred.
This position provides application and technical support for the product line in addition to providing triage and troubleshooting assistance to the product customers and Help Desk staff. The Service Desk Analyst works closely with other IT department groups and may assist with some of the technical aspects of product implementation/rollout and support. The incumbent may monitor the systems for data quality, efficiency, operation, and data integrity. This position assists in critical work in system analysis, design, development, documentation, and configuration as well as testing and training of the product. It is preferred that this incumbent have a thorough understanding of hospital inpatient, clinic outpatient operations, and/or financial software along with understanding the technical environment of product lines they are responsible for.