Randstad .Net developer in Martinez, California
date posted:Wednesday, August 9, 2017
Responsibilities will include but are not limited to:
Providing day-to-day support for functionality within our core systems and processes.
Coordinating daily work in support of IT Help Desk and Operational Support representatives as well as in alignment with IT Management direction.
Reviewing and analyzing of appropriate programming code and processes as well as creating and executing support utilities.
Technical support of assigned systems, technical research/analysis of escalated issues, and expedient problem resolution.
Designing, development, testing and execution of programming changes necessary to address support issues as well as for utilities and scripts as necessary for problem investigation and remediation.
Creating and maintenance of documentation and procedures required by management and used by other members of the support team.
Monitoring support queues for escalated issues as well as timely and complete updates to support issue tracking system.
Responsible for timely and appropriate communications both internally and externally regarding assigned issues.
Designing and conducting tests to identify and debug problems.
Providing test results and other documentation as well as recommendations for issue remediation to development team.
Assisting in the training of new support team members.
Providing cross coverage for team members for vacation, illness, etc.
Other duties as assigned.
BS or BA in Computer Science, Engineering, Mathematics or equivalent degree required.
At least 3 to 5 years related software development and/or support experience including "break/fix" design and development as well as in the creation, testing, and execution of support scripts and utilities is required.
Must be able to work independently on tasks assigned via a work queue with minimal supervision.
Must be capable of using given data/examples as well as gathering additional data in the analysis and resolution of reported issues.
Must possess effective written and verbal communication and problem solving skills.
C# / OOP design and analysis
Web API / WCF
TDD / Unit Testing / Dependency Injection / IOC containers
Knowledge of private and public cloud infrastructures
Agile / Scrum
Security / OAuth / WIF