Randstad Desktop Support Analyst in Los Angeles, California

Desktop Support Analyst

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job details:

  • location:Los Angeles, CA

  • date posted:Tuesday, August 8, 2017

  • job type:Contract

  • reference:569848

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Our client, a global provider of wealth management services is in need of a highly professional Desktop Support contractor. The successful candidate will assist executive level employees in the financial industry with critical IT support activities in a fast paced environment.

Job Description:

-Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.

-Documents, maintains, upgrades or replaces hardware and software systems.

-Supports and maintains user account information including rights, security and systems groups.

-Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN/WAN connectivity, Operating Systems, and provides end users support for all LAN-based applications.

-Recommends and schedules repairs.

-Installs and configures workstations.

-Requires 4-6 years of experience.

Top Skills:

  • Windows 7 support

  • Mobile support - iPhone, Droid, Blackberry.

  • Altiris / VPM remote support.

  • Remedy ticking software.

  • Bloomberg, Data Stream software experience is a plus.

  • Degree is prefered

  • Executive technical support experience preferred.

  • Excellent communication skills.

  • Ability to to provide "face to face" technical support in high energy / fast paced environment.