Randstad Desktop Support Analyst in Los Angeles, California
Desktop Support Analyst
location:Los Angeles, CA
date posted:Tuesday, August 8, 2017
Our client, a global provider of wealth management services is in need of a highly professional Desktop Support contractor. The successful candidate will assist executive level employees in the financial industry with critical IT support activities in a fast paced environment.
-Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
-Documents, maintains, upgrades or replaces hardware and software systems.
-Supports and maintains user account information including rights, security and systems groups.
-Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN/WAN connectivity, Operating Systems, and provides end users support for all LAN-based applications.
-Recommends and schedules repairs.
-Installs and configures workstations.
-Requires 4-6 years of experience.
Windows 7 support
Mobile support - iPhone, Droid, Blackberry.
Altiris / VPM remote support.
Remedy ticking software.
Bloomberg, Data Stream software experience is a plus.
Degree is prefered
Executive technical support experience preferred.
Excellent communication skills.
Ability to to provide "face to face" technical support in high energy / fast paced environment.