Randstad Senior Process Analyst in Long Island City, New York

Senior Process Analyst


job details:

  • location:Long Island City, NY

  • salary:$66.67 per hour

  • date posted:Monday, July 17, 2017

  • job type:Contract

  • reference:405823

  • questions:813-513-9290.

The Sr. Business/Process Analyst will work in a small, but dynamic team to assist with onboarding of new work streams, enhancements and users to the branded cards marketing, enterprise-wide, Business Process Management (BPM) tool. The candidate will facilitate onboarding through requirements gathering, process analysis, documentation, testing, training, and cross-functional team coordination.

This position requires a strong business process background, excellent client and project management skills, and superior analytic and communication abilities.


  • Work with senior managers and key business stakeholders from various functional areas to understand and document current business processes and issues in order to define /recommend appropriate process solutions for onboarding the teams to the BPM tool.

  • Use process flow diagrams, screen mock-ups and other visual documentation techniques to enhance the value of business requirements documentation for the benefit of business users as well as the technical teams.

  • Work closely with the development team to ensure completeness and accuracy of the business requirements.

  • Create and execute detailed UAT plans to ensure alignment with the business requirements.

  • Work closely with the development team to brainstorm and identify additional features and functionality in the application as needed.

  • Identify opportunities for process and control improvement and efficiency gains.

  • Provide visibility to WFM Implementation Management and Automation Solutions group on progress against approaching milestones, issues, risks, and dependencies.


  • Bachelor's Degree in Business/Technology or related discipline, or equivalent experience.

  • A minimum of 5 or more years of experience as a business or functional analyst on large projects in the financial services domain

  • Experience with a consulting company, or in an internal consulting position preferred.

  • Solid understanding of Systems Development lifecycle and PMO methodologies.

  • Hands-on experience and knowledge of MS SharePoint 2010 preferred.

  • Direct experience with Business Process Management products is a plus.

  • Advanced user of Microsoft Office Application suite -particularly Excel is REQUIRED.

  • Expertise with VBA a plus.