Randstad Customer Service Specialists - Temp to Hire in Lincolnshire, Illinois
Customer Service Specialists - Temp to Hire
US$ 16 - US$ 17 per hour
Monday, October 3, 2016
Temp to Perm
Randstad USA Administration
Randstad is looking for people who want to get started on their career path!
We are hiring for a customer service position for a large insurance firm located in Lincolnshire, IL.
This position is Temp to Hire and is your opportunity to get your foot in the door for unlimited options for your future!!
Pay rate: $16.25-$17.00
- Obtains client information by answering telephone calls; probing clients for additional details; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying databases; participating in educational opportunities.
- Accomplishes organization mission by completing related results as needed.
Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
- High School Diploma required
- Must have flexibility to work an 8 hour shift between the hours of 7:00 am - 9:00pm (Monday-Friday)
- 3+ years of related customer service experience
- 2+ years of Windows proficiency required
- Previous experience in a call center - great!
- Previous experience in Human Resources, benefit administration, banking or management is a plus
Our office is state of the art and offers a host of amenities for your to enjoy including, an on-site dry cleaning facility, shuttle service from parking lot to eliminate your walk from your vehicle, world class cafeteria with options to please every palette, a Starbucks on site, and most importantly professional and friendly managers who are invested in your professional growth!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.